Subscription Services
Digital Subscriptions:
Vazzy.tv offers digital subscriptions for TV streaming services. Due to the nature of digital content and services, refunds are handled on a case-by-case basis. Please note the following:
- Refund Eligibility:
- Refunds will only be considered if requested within 7 days of the initial purchase of the subscription and if the subscription has not been used.
- If technical issues prevent you from accessing our Service, please contact us immediately at support@vazzy.tv or +1 (479) 395-3677 for assistance. If the issue is not resolved within a reasonable time, you may be eligible for a refund.
- Partial Refunds:
- We do not offer partial refunds for unused portions of a subscription period. For example, if you purchase a monthly subscription but decide to cancel halfway through the month, no refund will be provided for the remaining days.
- Free Trials:
- If you signed up for a free trial, you will not be charged unless you continue the subscription after the trial period ends. No refunds will be issued for payments made after a free trial unless the subscription is canceled before the trial period expires.
How to Request a Refund
To request a refund, please contact us with the following details:
- Your full name
- Your email address used for the subscription
- Your order number or transaction ID
- A detailed explanation of the issue or reason for the refund request
Contact us by email at support@vazzy.tv or call us at +1 (479) 395-3677. We will review your request and respond within 5-7 business days.
Cancellation of Subscriptions
You can cancel your subscription at any time by logging into your account on vazzy.tv. Upon cancellation, you will continue to have access to the Service until the end of your current billing period.
No refunds will be provided for subscriptions canceled after the billing cycle has started.
Non-Refundable Purchases
The following circumstances do not qualify for refunds:
- Used Subscriptions: Subscriptions that have already been used or partially consumed.
- Late Requests: Refund requests made more than 7 days after the purchase date.
- Failure to Cancel: If you fail to cancel your subscription before it renews, you will not be eligible for a refund of the renewal charge.
Changes to This Policy
We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page, and you are advised to review this policy periodically for any updates.
Contact Us
If you have any questions regarding our Refund and Returns Policy, please contact us at:
- Support email: support@vazzy.tv
- Phone: +1 (479) 395-3677